Catalog Search Results
Publisher
Channel 1
Pub. Date
2009.
Language
English
Description
In today's day and age, every caller likes to feel that they are dealing with a highly skilled and professional organisation.. In essentially every organisastion, the telephone is the first point of contact with the customer. How well we communicate on the telephone is crucial to the impression we leave with those customers and can ultimately affect whether they wish to do business with us.. Produced in Australia, this 12 part telephone skills video...
Author
Pub. Date
[2018]
Language
English
Formats
Description
Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don't pretend to have the right answers; we stay curious and ask the right questions. We don't see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don't avoid difficult conversations...
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
Has your organization lost trust in its leaders? Precisely when organizations need employee involvement, trust levels are low and people are disengaged. What can managers and team leaders do to regain trust? This video provides realistic methods for rebuilding trust and gaining employee involvement. "Leadership: Whats Trust Got To Do With It?" tells the story of a team leader who realizes that he cannot lead his team without first gaining their trust....
Publisher
Kantola Productions
Pub. Date
2016.
Language
English
Description
Susan Packard's three keys to great leadership: leaders are connected, leaders keep their organizations fresh, and leaders show courage. Easier said than done? Sharing lessons learned from failures as well as successes, Packard describes how to stay connected to customers and colleagues, always remembering that connections are reciprocal. She explains how innovation maintains your freshness while keeping your team motivated and engaged. And she details...
7) Himalaya
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
Tibetan
Description
Academy Award nominated movie filmed over seven months in the forbidding Dolpo region of Nepal, Himalaya tells the story of a generational struggle for the leadership of a tiny mountain village between its proud old chief and a headstrong young caravanner.
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
Key topics: Leaders, Managers, Autocratic managers, Democratic managers, Laissez-Faire managers, Paternalistic managers, Theory X and Y managers. What's the difference between a leader and a manager? What kinds of managers are there? What are the problems of managing in the real world?
Publisher
The Great Courses
Pub. Date
2010.
Language
English
Description
Logic should always guide the sequence of your thoughts, whether you're giving a sermon, a corporate report, or a birthday toast. Discover how to avoid digressions, offensive statements, contrarian views, and other pitfalls that may disrupt the logic of your speech, with examples from Susan B. Anthony, John Stuart Mill, and Chief Joseph.
11) Owning the Space
Publisher
Berrett-Koehler Publishers Inc
Pub. Date
2023.
Language
English
Description
María Teresa Kumar shows you how to build your confidence as a speaker and prepare for public speaking. This talk is facilitated by author, activist, and strategist Rinku Sen as part of the Women's Leadership Online Summit produced by Berrett-Koehler Publishers.
Publisher
Berrett-Koehler Publishers Inc
Pub. Date
2020.
Language
English
Description
How do you define good leadership during times of uncertainty? President and Founder of Berkana Institute Margaret Wheatley explores the answer and shares her thoughts on what lies ahead and how we can contribute to the alleviation of suffering, and embodying the best human qualities so that people do not forget that all humans possess these, especially themselves. This talk is facilitated by Berrett-Koehler CEO and CFO David Marshall as part of the...
Publisher
Berrett-Koehler Publishers Inc
Pub. Date
2023.
Language
English
Description
Grace Killelea cites the research and statistics from her bestselling book The Confidence Effect around women’s lack of professional advancement and what may be holding them back. She then moves beyond the data to focus on the steps that women can take to connect their competence to their confidence and build a strategy for their own success. With a humorous approach, Grace takes the audience through the high points of The Confidence Effect, including:...
Publisher
Berrett-Koehler Publishers Inc
Pub. Date
2023.
Language
English
Description
A strong coaching culture can help employees at all levels of your organization grow their skills, enhance their value, and reach their professional goals. It can also drive systemic changes leading to more diverse, inclusive workplaces. In this session, you will hear from Magdalena Mook, the CEO and Executive Director of ICF (International Coach Federation), and coaching culture specialist Tracy Sinclair. * Why partnering with a professional coach...
15) Simple Rules
Publisher
Kantola Productions
Pub. Date
2016.
Language
English
Description
**Program Highlights**.- Six short-cut strategies for achieving your toughest goals..- A clear process to create better rules for business and personal life..- Examples and tools for successful implementation of Simple Rules...We struggle with complexity every day. We have too much information, face too many choices, and drown in tsunamis of detail. How can we possibly make decisions in the midst of this chaos while striving to achieve our personal...
16) Be Yourself
Publisher
The Great Courses
Pub. Date
2010.
Language
English
Description
In order to make the deepest possible connection with your audience, it's essential to talk about yourself. This lecture provides you with advice on opening up to people about yourself - your experiences, your emotions, even your weaknesses - with some lessons taken from speeches by Elizabeth I and Sojourner Truth.
Publisher
Berrett-Koehler Publishers Inc
Pub. Date
2020.
Language
English
Description
Kevin Eikenberry — a world-renowned remote leader — will teach you how to balance new technology with timeless leadership principles. In this session, you will learn: * The challenges leaders face by going remote * How the role of leadership is changing * The five keys to success every remote leader needs to know This talk is facilitated by Berrett-Koehler CEO and CFO David Marshall as part of the Leadership for a Changing World Summit produced...
Publisher
Berrett-Koehler Publishers Inc
Pub. Date
2023.
Language
English
Description
Although women are playing an increasingly important economic role in their families, communities and society and often carry the burden of economic and reproductive labor, they are less likely than men to take time off, and their health and well-being is suffering as a consequence. This talk with Executive Director of National Latina Institute for Reproductive Health Jessica González-Rojas provides: * Information regarding time off for the average...
Publisher
Berrett-Koehler Publishers Inc
Pub. Date
2020.
Language
English
Description
How do you create value amid a rapidly changing marketplace and business landscape? In this session, Founder and Executive Director of the Aspen Business & Society Program Judy Samuelson will share: * How to drive transparency with digital tools and the Internet * Building a more powerful worker voice & the decline of the importance of capital * The increasing complexity of global supply chains in the face of limited resources * The new rules of business...
Publisher
Berrett-Koehler Publishers Inc
Pub. Date
2023.
Language
English
Description
There's no shortage of information for aspiring founders on how to start, fundraise for, and grow your company, but why aren't more women getting funded and growing companies? This talk with Jory Des Jardins -- co-founder of BlogHer and Global Head of Community at ConsenSys -- delves into the fundamental areas where female founders tend to do things differently than their male counterparts: * Women founders prioritize solving problems over cool new...
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